We offer free standard shipping for orders over $25. We ship from Missouri, United States.
We also offer standard shipping at varied rates, based on the destination Region and weight of the order.
All U.S. orders are shipped with DHL. You can request an alternative method of shipping, however additional charges will apply. If you do not wish to ship via USPS, please contact us at firstname.lastname@example.org to request an alternative shipping method.
Internationally, we ship with USPS FIRST CLASS. Shipping is charged to the customer at an additional cost and calculated automatically during the checkout process.
Domestic Shipping: 2-6 business days.
International Shipping: 5-15 business days, depending on the destination location.
Please allow for shipping delays during high-volume sales periods, such as during Christmas or Thanksgiving. These potential shipping delays are out of our control and will depend on the volume of shipments being handled at the time by USPS.
You can track your order at any time via the shipment tracking number sent to the email account with which you placed your order.
If the tracking information on your order says that your order is “Delivered” it means that the postal service used has delivered your order. You may want to double-check that you have put in the correct address on your order, inquire with any neighbours if they may have accidentally received your package or check in at your local post office.
If you still cannot find your package, you may want to report the lost or stolen package with your home or renter's insurance and/or the post office for reimbursement.
BUTTITUDE will not be held responsible for any lost or stolen packages. We know that it can be incredibly frustrating to have a package stolen or lost, but unfortunately we cannot be responsible for someone else’s human error or someone who might have broken the law and stolen your package. If you have had a recent uptick in packages that seem to have been lost or stolen, home or renter's insurance may be a good option for you to protect your future purchases.