We accept MasterCard, Visa, American Express, PayPal, Apple Pay, GOOGLE Pay & Shopify Pay via our online store. Unfortunately, we cannot accept checks or money orders. All orders will be processed in USD.
We take orders 24/7 and we do our best to process each order immediately, however our standard order processing time is 1-2 business days. Orders placed after 3pm EST will be processed the following day. All orders placed on Saturday, Sunday or over any long-weekends will be processed immediately on the following business day.
You will receive a tracking number via the email used to place your order once your order has been fulfilled and marked as shipped. If you have not received this email, please check your spam or junk mailbox. If you still cannot locate this email, please email us at firstname.lastname@example.org.
Yes, as long as it has not yet been shipped. If you notice something wrong about your order prior to shipment, please contact us ASAP at email@example.com and we can help you with your order. You can also cancel it immediately and place a new order. However, after it has shipped we will unfortunately be unable to help you modify or cancel your order. Instead, you can contact us to arrange a return or exchange.
Please email us at firstname.lastname@example.org and additionally contact your local post office. You can share your shipment tracking details with your local post office and they should be able to assist you immediately.